🏢 Professional Profile
Our company was established in 2008 by industry pioneers in the orthopedic implant sector. With over a decade of experience in medical device development, we focus on creating simple, effective solutions for complex clinical challenges. We provide a diverse range of products including orthopedic implants, surgical staplers, and wound care systems. Our goal is to enhance global patient well-being through precision manufacturing and continuous innovation, working closely with surgeons to ensure high-quality care.
❓ Frequently Asked Questions
What is the standard product warranty?
We typically offer a 24-month warranty along with lifetime maintenance. Warranty extensions can be arranged upon specific request.
Do your medical products hold international certifications?
Yes, nearly all of our medical equipment is CE and ISO approved, ensuring compliance with international safety and quality standards.
What payment methods do you accept?
We accept various payment terms including T/T (Telegraphic Transfer), Western Union, L/C (Letter of Credit), and cash.
How long is the typical lead time for orders?
Most of our standard medical equipment is kept in stock, allowing us to deliver goods within 3 working days after receiving payment.
How do you handle technical support and maintenance?
Our professional engineers provide remote technical support via phone or video call. In cases of major hardware failure, we facilitate repair or replacement services.
Are the implants compatible with various surgical approaches?
Yes, our Bullet Lumbar Spine System is designed for maximum flexibility, supporting PLIF, TLIF, and ALIF surgical approaches.