About Us
Started in 2008 by pioneers of the modern orthopedic implant industry, our team brings over ten years of experience in the medical device sector. We believe that developing simple solutions for difficult problems is the foundation for a healthier life.
We are devoted to providing innovative products such as orthopedic implants, surgical staplers, and wound care systems. We aim to ensure that high-quality medical products benefit every patient globally. Product quality is our primary focus from the very beginning, ensuring safety and reliability in every device we manufacture.
Our well-manufactured implants and instruments support orthopedic surgeons' work worldwide. By maintaining continuous dialogue with medical professionals, we develop sophisticated modular solutions for complex spinal and orthopedic issues, aiming for maximum patient well-being.
Frequently Asked Questions
What is the product guarantee period?
Normally we offer a 24-month warranty and lifetime maintenance support. We can also extend the warranty period upon client request.
Do your products have international certifications?
Yes, almost all our medical equipment is CE and ISO approved. Some specific products also hold FDA certification.
What are your standard payment terms?
We accept various payment methods including T/T, Western Union, L/C, and cash.
What is the typical lead time for an order?
Most of our standard medical equipment is in stock. We can typically deliver goods within 3 working days after receiving payment.
How do you handle technical support and maintenance?
We have professional engineers who provide online technical support. If a device requires physical repair and is under warranty, we coordinate the return or replacement process.
Are your products shipped sterile?
The Bullet Lumbar Spine System is typically provided in a non-sterile package using paper plastic roll bags, requiring sterilization before use in a clinical setting.