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Frequently Asked Questions
Are you a trading company or manufacturer?
We are a specialized manufacturer located in China, focusing on high-quality orthopedic implants and instruments.
What are your supported payment methods?
We currently accept T/T (Telegraphic Transfer), Western Union, and Paypal for order processing.
What is the estimated delivery time for orders?
We maintain a large inventory and can typically ship orders within 1 week if the specific items are currently in stock.
How do you handle shipping and logistics?
Orders are dispatched via reliable global couriers including DHL, UPS, FEDEX, and TNT to ensure safe and timely arrival.
Do you provide samples for quality evaluation?
Yes, we offer free samples for quality checking; customers are only required to cover the applicable freight costs.
What is the warranty period for your orthopedic products?
We provide a comprehensive 5-year warranty on our products to ensure long-term clinical safety and performance.