Frequently Asked Questions
Q1. Can I have a sample order?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A: 3-5 days for Sample preparing, for mass production need to be confirmed.
Q3. Can you accept customized products?
A: Yes, we have complete design and drawing department and CNC machine, we can complete high-precision customized services.
Q4. How do you ship the goods and how long does it take to arrive?
A: Ship by DHL, UPS, FedEx or TNT. It takes 3-5 days to arrive. Professional shipping services can meet your needs for customs clearance.
Q5. Is it OK to print my logo?
A: Yes. Please inform us formally before our production.
Q6: Do you offer a guarantee for the products?
A: Yes, we offer a 3-year warranty for our products.
Medev Medical
