Q
Frequently Asked Questions
Are you a trading company or manufacturer?
We are a professional manufacturer located in China, specializing in orthopedic implants and instruments.
What are the accepted payment methods?
We accept various payment methods including T/T (Telegraphic Transfer), Western Union, and Paypal for your convenience.
What is the typical delivery time for an order?
We maintain a large stock of standard products. If items are in stock, we can ship orders very quickly, typically within 1 week.
Which shipping methods do you use?
Orders are primarily shipped via reliable international couriers such as DHL, UPS, FEDEX, and TNT to ensure safe and timely delivery.
Do you offer product samples?
Yes, we provide free samples for quality evaluation. Customers are only responsible for covering the freight/shipping costs.
What is the warranty period for your orthopedic implants?
We stand behind the quality of our products and provide a 5-year warranty for our orthopedic implant range.