Q1. What is your payment method?
A: T/T, Western Union, Money Gram, PayPal.
Q2. What are your terms of delivery?
A: DHL, FEDEX, TNT, UPS, ARAMEX, EMS.
Q3. How about your delivery time?
A: Generally it is about one week if the goods are in stock. Or it is 15-30 days if the goods are not in stock, depending on the order quantity.
Q4. Does your product have a warranty period?
A: We provide a 1-year warranty, excluding wearing parts like drill bits and screwdrivers.
Q5. Do you offer OEM/ODM services?
A: Yes, we can support customization based on specific medical requirements and technical drawings.
Q6. Are the products sterilized before shipping?
A: Yes, the products are packed in plastic sterile bags to ensure medical safety standards are met.
Medev Medical
