Frequently Asked Questions
Can I request a sample order for quality testing?
Yes, we welcome sample orders to test and check the product quality. Mixed samples are also acceptable for your evaluation.
What is the standard lead time for orders?
Sample preparation typically takes 3-5 days. For mass production, the timeline will be confirmed based on the specific order quantity.
Do you offer customized manufacturing services?
Yes, we have a complete design department and high-precision CNC machines to provide professional customized services based on your drawings.
What are the shipping methods and delivery times?
We primarily ship via DHL, UPS, FedEx, or TNT. Delivery usually takes 3-5 days, and we provide professional services to assist with customs clearance.
What is the warranty period for your medical products?
We offer a 3-year warranty on our products to ensure long-term reliability and customer satisfaction.
Is it possible to print a custom logo on the products?
Yes, logo printing is available. Please inform us formally and provide the design requirements before we begin production.
Medev Medical
