Frequently Asked Questions
Can I have a sample order?
Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
What about the lead time?
3-5 days for Sample preparing, for mass production need to be confirmed.
Can you accept customized products?
Yes, we have complete design and drawing department and CNC machines, allowing us to complete high-precision customized services.
How do you ship the goods and how long does it take to arrive?
We ship by DHL, UPS, FedEx or TNT. It typically takes 3-5 days to arrive. Professional shipping services are available for your customs clearance needs.
Do you offer a guarantee for the products?
Yes, we offer a 3-year warranty for our products.
Is it possible to print my logo?
Yes. Please inform us formally before our production begins.
Medev Medical
